Question 1

Are these products for human use?

Accepted Answer

No. All Pinnacle Peptides products are sold strictly for in-vitro laboratory research and are not intended for human or animal consumption.

Question 2

What purity guarantee do you offer?

Accepted Answer

Every compound is guaranteed ≥99% purity by HPLC. If independent testing disagrees, we offer full replacement.

Question 3

How should I store the peptides?

Accepted Answer

Most lyophilized peptides should be stored at 2–8°C upon arrival, and reconstituted solutions at -20°C. Specific storage instructions ship with each vial.

Question 4

How is purity verified?

Accepted Answer

Every batch undergoes reversed-phase HPLC and ESI-MS analysis. A sealed sample is also sent blind to an independent accredited laboratory.

Question 5

Do you provide a Certificate of Analysis?

Accepted Answer

Yes — every order includes a full COA with HPLC chromatograms and mass spec data. COAs are also archived to your account in perpetuity.

Question 6

Are batches re-tested over time?

Accepted Answer

Yes. Long-shelf-life inventory is re-tested at 6-month intervals to confirm continued integrity.

Question 7

When will my order ship?

Accepted Answer

Orders confirmed before 14:00 UTC ship the same business day. All other orders ship within 24 hours.

Question 8

Do you ship internationally?

Accepted Answer

We ship to most jurisdictions where research-grade peptides are legal. Restrictions are enforced at checkout.

Question 9

Is the shipping temperature-controlled?

Accepted Answer

Yes. Compounds ship in insulated packaging with gel packs sized for transit duration.

Question 10

What payment methods do you accept?

Accepted Answer

All major credit cards via Shopify's PCI-compliant checkout. Wire transfer available for institutional orders.

Question 11

Can I get a discount on bulk orders?

Accepted Answer

Yes. Contact our team for tiered institutional pricing on orders of 10+ vials of a single compound.

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